Add Credits
How to Add Credits to Your Krutrim Cloud Account
Credits keep your Krutrim Cloud services running. This guide walks you through buying credits, understanding what you'll pay, and avoiding service interruptions.
Before you begin
Where credits work: Credits bought on this page apply only to Krutrim Cloud services. They cannot be transferred to Ola Maps. To add credit to Ola Maps, follow the guide.
Pay as you go: Krutrim Cloud Credits are pay-as-you-go. You're charged for what you use, drawn from your credit balance.
Non-refundable: Purchased credits cannot be refunded, so choose your amount carefully.
Step-by-step: Buy credits
1. Open the Add Credits page
Go to Home → Administration→ Cloud Billing → Add Credits.
2. Enter your amount
In the Enter amount box, type the amount in Indian Rupees (₹) you want to add. The box shows ₹1000 as an example, but you can enter any amount that suits your needs.
3. Review your Order Summary
Once you enter an amount, the summary updates automatically:
Krutrim Cloud Credits
The amount of credits you're buying
Taxes and Fees
GST at 18%, added on top of your credit amount
Total
The final amount you will pay
Until you enter an amount, everything shows ₹0.00.
4. Complete your purchase
Click Purchase Credits. This button stays greyed out until you enter a valid amount. To leave without buying, click Cancel.
Avoid service interruptions with Auto Credits
Don't want to worry about running out? Click "Avoid service interruptions – Set up Auto Credits →", just below the amount box, to set up automatic top-ups so your services keep running.
Track your purchases
The Recent Transactions panel on the right shows your latest activity:
Date of the transaction
Status of the payment
Amount of credit added
Click View all transactions → to see your full history.
Status labels
Success
Your payment went through and credits were added
Subscribed
The credit was added through a subscription
Helpful resources
Billing documentation: Click Learn more → in the Billing documentation card to read about billing, credit management, and payment options that can help you optimize your cloud spending.
Billing policy: Purchased credits are non-refundable.
Quick FAQ
Can I use these credits for Ola Maps? No. They apply only to Krutrim Cloud services. See the guide linked on the Add Credits page for Ola Maps.
Why is my total higher than the amount I entered? GST (18%) is added to the credit amount.
Why can't I click Purchase Credits? Enter an amount first. The button becomes active once you do.
Can I get a refund on credits I bought? No. Purchased credits are non-refundable.
How do I stop my services from running out of credits? Set up Auto Credits from the link under the amount box.
Need more help? Visit the Billing documentation from the Add Credits page or contact our support team at cloudsupport@olakrutrim.com.
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