> For the complete documentation index, see [llms.txt](https://docs.cloud.olakrutrim.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cloud.olakrutrim.com/basics/cloud-billing/transactions.md).

# Transactions

## How to View Your Transactions on Krutrim Cloud

The Transactions page is your billing history in one place. Use it to check whether a payment went through, find a past order, and download invoices.

***

### Open the Transactions page

Go to **Home → Administration → Cloud Billing → Transactions**. You can also reach it by clicking **View all transactions →** in the *Recent Transactions* panel on the Add Credits page.

***

### What you'll see

Each row is one transaction. The table has these columns:

| Column           | What it shows                                                                  |
| ---------------- | ------------------------------------------------------------------------------ |
| **Reference ID** | A unique ID for the transaction. Keep it handy if you contact support.         |
| **Order ID**     | The ID of the order linked to the transaction.                                 |
| **Amount**       | The amount of the transaction, in ₹.                                           |
| **Status**       | Whether the transaction succeeded, failed, or is subscribed (see below).       |
| **Type**         | How the credits were added (see below).                                        |
| **Date**         | The date and time of the transaction.                                          |
| **Invoice**      | A **Download PDF** button when an invoice is available, or **Not applicable**. |

***

### Understanding the Status

| Status         | Meaning                                                     |
| -------------- | ----------------------------------------------------------- |
| **Success**    | Your payment went through and credits were added.           |
| **Failed**     | Your payment did not go through, and no credits were added. |
| **Subscribed** | Shown on Auto Credits top-up entries.                       |

If a payment fails, you can simply try again from the **Add Credits** page.

***

### Understanding the Type

| Type                                  | Meaning                                                                               |
| ------------------------------------- | ------------------------------------------------------------------------------------- |
| **User Paid**                         | A purchase you made yourself on the Add Credits page.                                 |
| **Autopay\_topup**                    | An automatic top-up made through **Auto Credits**.                                    |
| **Offer Expires At \[date and time]** | Credits received through an offer. The date and time shown is when the offer expires. |

***

### Download your invoice

1. Find the transaction in the list.
2. In the **Invoice** column, click **Download PDF**.

**Good to know**

* Invoices are available for successful purchases you made yourself (**User Paid**).
* You'll see **Not applicable** where no invoice is issued, such as **Failed** transactions, Auto Credits top-ups, and offer credits.

***

### Find a transaction quickly

* **Search:** Type a reference ID into the **Search by reference** box at the top left.
* **Refresh:** Click the refresh button at the top right to load the latest transactions, for example right after making a payment.

***

### Quick FAQ

**My payment shows Failed. Was I charged for credits?** No credits are added for a failed transaction. You can try the purchase again from the Add Credits page.

**Why is there no invoice for one of my transactions?** Invoices are available for successful purchases you made yourself. Failed transactions, Auto Credits top-ups, and offer credits show *Not applicable*.

**What does "Autopay\_topup" mean?** It's a top-up made automatically by your Auto Credits setup.

**I can't find my latest payment.** Click the refresh button at the top right, or search using your reference ID.

**Where can I see just my latest activity?** The *Recent Transactions* panel on the Add Credits page shows your most recent entries.

***

*Related guides: Adding credits to your Krutrim Cloud account, and Setting up Auto Credits.*